Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. We will contact you if there is a significant delay.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- United States: 5–15 business days
- Canada: 7–20 business days
- International: 10–30 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, weather, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to update.
Lost or Stolen Packages
We are not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If you experience an issue with delivery, please contact the carrier directly.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect address is entered, additional shipping charges may apply to reship the order.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will review the issue and work toward a resolution.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: dylanyoung0206@gmail.com